Clair T Designs

Delivery

I endeavour to process orders received before 1.30pm on the same day, any orders placed after that time will be process the following day. This doesn't apply to custom or personalised orders, for which you will receive and email with an approximate processing date. All orders are sent via courier, you will receive an email containing tracking information once your order has been processed.

Returns & exchanges

I gladly accept returns

Contact me within: 14 days of delivery
Return items back within: 30 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalised orders

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.